FAQ
Kindly check the FAQ below if you are not very familiar with our website. If your question is not answered here then please contact us at: hello@nammavayal.com
When my order will get delivered?
You can order anytime through website between Monday to Friday but currectly we deliver either only on Saturday or Sunday.
How weight is calculated for the fruits and vegetables?
Every vegetables and fruits vary a little bit in size and weight. While you order we show an estimated weight and price for everything priced by kilogram. At the time of delivery we weigh each item to determine final price. This could vary by 10% at maximum. Therefore if you have shopped for something that costs Rs. 100 per kg, and we delivery 1.5 kg of the product to you (eg cabbage, pineapple), you will still be charged a maximum of Rs. 110. In case the weight of the product is lesser than what you ordered, you will pay correspondingly less.
Will someone contact if my order delivery gets delayed?
If there is any delay in delivery, our customer service team will call and inform you directly.
Is there any minimum order for delivery?
Currently we are not limiting as such, but we may charge you a nominal fee upto Rs.75 if there is no other delivery in your area, hence we suggest you to order as group of people.
Is there any cut-off time for ordering?
You can order anytime between Monday to Friday (5PM), and get it delivered on upcoming Saturday or Sunday but the orders placed after this cut-off will be considered for next week delivery.
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